Fraud Watch August 2026: Don’t Fall for BankSouth Impersonators

As BankSouth prepares for our upcoming system upgrade, we want you to be prepared not just for the changes ahead, but for scammers who may try to take advantage of them.

Fraudsters often use periods of change to make their messages seem more believable. You may receive a call, text, or email that appears to be from BankSouth, claiming that you need to “verify” your account, update your information, or take immediate action because of the upgrade.

If you receive a suspicious call or message claiming to be from BankSouth, do not click any links or provide any information. Hang up and call us directly at (706) 453-2265.

How to Spot a BankSouth Impersonator

Bank impersonators may send official-looking text messages, phone calls, or emails to fool you into handing over your personal information, like account numbers, verification codes, and more. If you receive an unexpected message that appears to be from BankSouth, DO NOT take action or go to any links.

How to Spot an Impersonator:

• You’re not expecting a message from BankSouth.
• Sensitive information is requested, like account numbers, passwords, verification codes.
• You’re pressured to act quickly.
• You’re asked to verify a transaction you didn’t make.
• The message includes suspicious links, attachments, and spelling and grammar errors.

How to Protect Yourself From Impersonators:

• Never engage with an impersonator. If they text, ignore the message. If they call, hang up. If they email, don’t click any links, and delete the message.
• Do not make any rushed decisions.
• Never share any sensitive information.
• Verify websites and email addresses before providing information.
• Use only trusted contact methods to verify any claim.

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What BankSouth Will and Won’t Ask For

BankSouth will never ask you to provide sensitive information, only enough information to verify your identity.

✅We May Ask to Verify Your Identity:

• Last four digits of your SSN (never the full number).
• Your address.
• Your birthday.

❌We Will NOT Ask For:

• Your Personal Identification Number (PIN).
• Your CVV (Card Verification Value) on the back of your debit card.
• Your online banking password, security code, or one-time passcode.
• To transfer money.
• To click a link.

Pause Before You Pay

Does something feel off? Is the offer too good to be true? Do you feel like you need to discuss it with someone? Stop. Think. Call. Get more fraud prevention tips from our Fraud Center, and don’t forget to check out our latest episode of the BankSouth Fraudcast. where we cover the latest fraud trends affecting our community.