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How BankSouth Prioritizes Having a Customer-Centric Approach

May 19, 2023 News , Personal , Small Business
customer-centric banking experience

Three Things to Look for in Your Banking Partner

High-Tech and High-Touch

These days, consumers and businesses have more options than ever when it comes to choosing a trusted banking partner. From banks that are all digital to banks that have chosen to stay more traditional. Our team suggests finding a banking partner that is both high-tech and high-touch – a bank that has every digital banking feature you need that doesn’t sacrifice the ability to talk to an actual person.

Have a Trusted Contact for Recommendations

Do you ever have a situation that’s outside the box? I think we have all had a financial situation that’s been unique at some point. That’s where a trusted contact at your local financial institution can help. For example, in a higher deposit account interest rate environment, like what we’re seeing now, anyone could go online and look at CD rates without having to physically go into a branch and speak with someone. However, if you had someone at your local community bank that you trusted, you could ask them how to maximize their interest using higher interest-rate deposit accounts.

Security and Peace of Mind

Knowing your money is safe at your chosen bank should be a no-brainer. Be sure to partner with a financial institution that will prioritize the security of your personal information with robust security features as well as demonstrate the financial strength to weather economic uncertainties. Choosing the bank that keeps your money and information secure and exhibits financial strength shows you can safely navigate any financial landscape with them.

How Can We Help?

If you have any questions or need anything we can do to help, feel free to contact us or find a local BankSouth branch near you. Let’s keep the conversation going and follow us on social media on Facebook, Instagram, and LinkedIn.

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