Online banking has been upgraded! The way you pay bills, send money, and make external transfers is now even easier. Take a look at these upgraded features here

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Mortgage

For over ten years, BankSouth has helped thousands of families finance their homes.  We know how daunting this may be, but we take the worry and hassle out of the process.

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Pay a Person FAQs

In this article: 

How to Get to Pay a Person Section 

How to Add Contacts 

How to Pay a Person

Frequently Asked Questions



How to Get to Pay a Person Section 

  1. Select Payments and Transfers in online banking or the mobile app. 
  2. Select Pay a Person from the options. 
  3. You can see your list of contacts and how to add contacts. 

How to Add Contacts 

  1. Select the Add Contact button. 
  2. Fill in the name and how to send payment (mobile phone number or email). 
  3. Input the security question and answer. Be sure to share the answer with your contact. They will need the answer to accept payment.  
  4. Select Add. 

How to Pay a Person 

  1. If your contact is listed, fill in the amount of money you are sending to your contact. If your contact is not listed, you will need to add the contact. 
  2. Select the Send date. Send date is when the payment will be sent, and funds removed from your account; the Deliver field will show as Pending until the recipient accepts payment. 
  3. Input the amount you will be paying. 
  4. Choose which account the money will be drafted from. 
  5. Select Pay. 
  6. The recipient will then receive a text or email notification letting them know they have a payment they need to accept from you. 
  7. They will need to answer the security question and input their U.S. bank account information for where they want the money delivered. 

Pay a Person Frequently Asked Questions

  • What is Pay a Person?
    A free service offered by BankSouth that allows you to send money to anyone in the United States with an American bank account. 
  • Is Pay a Person the same as external transfers?
    No. External transfers are transfers between accounts that you own at other American banks. 
  • How do I send money to people?
    You would use the Pay a Person service available in online banking and our mobile app. 
  • How long does it take money to be sent to people?
    All payments scheduled by 5:00pm ET should arrive the next business day. For a small fee, your payment can be sent on the same day. 
  • When will the funds be removed from my account?
    The day that you select as the “Send” date when setting up the payment. 
  • How many activities shows in the My Activities?
    As you keep scrolling, more history will appear until you get to the end of your activities list.