PayPal scams are on the rise — keep your money safe with these tips

Skip to Main Content
Online Access

Online Access

BankSouth offers immediate and easy access to your mobile and online banking. You can also apply for and review your ReadyLoan mortgage application.

Learn More

Banking Resources

Banking Resources

Every financial situation is unique. Explore our many resources available to you to make wise decisions when it comes to managing your money.

Be Smart With Money



For over ten years, BankSouth has helped thousands of families finance their homes.  We know how daunting this may be, but we take the worry and hassle out of the process.

Learn MoreStart Your Application

Phone and Texting Scams Targeting BankSouth Customers

Mar 20, 2023 News
phone scam targeting banksouth customers

Updated October 5, 2023

We have been informed by multiple customers of a phone and texting scam.

Texting Scam

Multiple customers have reported receiving text messages regarding their BankSouth account for a specific transaction. The text contains a link to what appears to be the BankSouth website but is fraudulent. If you receive a text that appears to be from BankSouth, please DO NOT take action or go to any links.

If you receive this text and went to any links, please contact our Customer Care team immediately at 706.453.2265. Here is an example of one of the spam text messages.

example of spam text targeting banksouth customers

Phone Scam

Customers have reported being contacted from a mirrored number that displays as BankSouth on the caller ID. The caller is requesting immediate money for transfer or their credentials to log in to their online banking account. Please continue reading.

Please note that BankSouth will NEVER call and request access to online banking and/or immediate transfers from its customers.

How to Avoid and Report Scams

What BankSouth WILL ask for over the phone to verify your identity:

  • Last four digits of your SSN (never the full number).
  • Your address.
  • Your birthday.

What BankSouth WON’T ask for over the phone or text:

  • Your Personal Identification Number (PIN).
  • The CVV (Card Verification Value) on the back of your debit card.
  • Your online banking login credentials.
  • Your security code for online banking.

What to do if you fall for a bank scam:

  • Contact BankSouth immediately at 706.453.2265.
  • Secure your email and other communication accounts by changing your password and setting up two-factor authentication.
  • Monitor credit reports and consider placing a fraud alert on them.
  • Consider contacting the Federal Trade Commission to report an ID theft incident, and filing a report with local law enforcement.

Here are some tips to avoid scams:

  • Don’t give money, personal information, or account numbers to people or companies you don’t know or trust.
  • Resist the pressure to act immediately.
  • Ask questions.
  • Hang up on any bank impersonator calls and call back using a trusted phone number on our website at
  • Avoid clicking on any links in text messages claiming to be BankSouth (we will never text you with a link).
  • Avoid the call or text and contact the “sender” through a confirmed phone number or a trusted website.


For more information and recently reported scams, read this article from us or visit

Recent Posts

View our latest news and get the latest industry updates on our blog.

BankSouth employees celebrate graduating GBA Banking School
For Immediate Release: May 15, 2024 Media Contact: Bryce McCuin, Marketing Manager [email protected] 706-454-2319 GREENSBORO, GA – BankSouth, a leading financial institution serving the state of Georgia, is excited to announce that Jamie Arnold, VP, Deposit Operations Director, Sarah Peacock,...
beware of paypal scams
Beware of PayPal impersonation scams targeting BankSouth customers, fraudulent offers for student loan forgiveness, and vacation travel scams this month. Stay aware and protect yourself from falling victim to these common fraud schemes. Top 3 Ways to Keep Your Money...
paypal app with notification bubble
If you’re a user of PayPal, you probably enjoy the convenience it brings by allowing you to easily move money around. In today's digital age, with online payment platforms like PayPal that offer convenience and flexibility, ensuring the security of...