Scammers are always finding new tricks to try and steal money and personal information from other BankSouth customers just like you. This month, we’re shining a light on three schemes that are targeting people in our community: online banking takeovers, fake Apple support pop-ups, and a Georgia toll scam.
Knowing what these scams look like and how to protect yourself is the best defense.
Elder Online Banking Takeover
An online banking takeover is when fraudsters try to get into your bank account by stealing login details or convincing you to share verification codes sent to your phone or email. Once inside, they can move money, change account settings, or lock the real owner out of the account out.
Once you are locked out of your own online banking account, you may have to prove you are the real you to regain access.
How To Protect Yourself:
- Never share one-time passcodes or account details with anyone, include anyone claiming to be BankSouth.
- Use strong passwords and change them regularly.
- Hang up if you get an unsolicited call or text asking for your login info. Call BankSouth directly at (706) 453-2265.
Apple Support Pop-Ups
Many people see scary pop-ups on their computer or iPhone that look like they’re from Apple. They may say your device is “infected” or “locked” and urge you to call the number shown. The number will connect you to scammers who may ask for payment or remote access to your device.
When they gain remote access to your device, you may lose access to your phone, including all of your data, pictures, and more.
How To Protect Yourself:
- Close the pop-up and never call the number listed.
- Apple will never lock your device or ask for remote access.
- Contact Apple directly through their official website or support app if you’re unsure.
Source: https://support.apple.com/en-us/102568
Georgia DOT Toll Scams
Drivers in Georgia have been receiving text messages claiming they owe unpaid toll fees. The messages often include a link that looks official but leads to a fake payment site designed to take your money and steal your card information.
How To Protect Yourself:
- Ignore these texts and do not click links in unexpected texts.
- All Georgia DOT toll fees are mailed.
- Go directly to the official Georgia DOT or Peach Pass website if you think you might owe a toll fee.
Source: https://peachpass.com/customer-alerts/