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Hurricane Michael

Thursday, Oct. 11 | 10:15 a.m. Update

Power has been restored to our Downtown Greensboro branch, and the branch will be open today.

Our Downtown Savannah branch on Johnson Square will delay opening until 12 p.m. Thursday.

Our Stephenson Ave. location in Savannah will be closed Thursday, Oct. 11.

Thursday, Oct. 11 | 9 a.m. Update

Some of our branches have been impacted by the storm and will experience closures or delayed openings on Thursday, Oct. 11. Please see the list below:
 
Our Downtown Greensboro branch is closed due to a power outage. The branch will open once power is restored.
 
Our Downtown Savannah branch on Johnson Square will delay opening until 12 p.m. Thursday.
 
Our Stephenson Ave. location in Savannah will be closed Thursday, Oct. 11.
 
Our Lake Oconee branch and Atlanta (Forum) branch are open today.
 
You can bank online or using the BankSouth mobile app 24/7. If you need any asssitance, please contact our Customer Care Center. For updates on the Greensboro branch and more, follow us on Facebook or Twitter for more information.

With Hurricane Michael quickly approaching Georgia, we want to ensure our customers are prepared for the possible impacts the storm may have on the state. For your safety, we urge you to remain aware of the forecasts and follow state and local authorities' instructions. As you make preparations, we also encourage you to review the following information to ensure you have access to your finances before, during and after the storm:
 
  • BankSouth will keep retail branches open as long as possible, pending evacuation instructions from state and local authorities. Follow us on Facebook or Twitter for announcements on potential closings.
  • BankSouth's ATMs will be stocked as necessary, so you have access to cash.
  • Make sure your BankSouth online banking username and password are up to date. If you do not have an online banking account, click here to sign up.
  • In addition to online banking, you can access your account information by downloading the BankSouth mobile app, available on iOS and Android devices.
  • Should you need to change your address temporarily or for an extended period, please contact our Customer Care Center toll-free at (844) 706-2265.
  • If you need any assistance, please contact the Customer Care Center or your local branch.

Contact Information

Customer Care Center

(706) 453-2265 | toll free: (844) 706-2265
Hours: Monday - Friday: 7:30 am - 6:00 pm | Saturday: 8:00 am to 1:00 pm
 

We will continue to update this page as events unfold and new information becomes available. Our thoughts are with our customers, colleagues and community as we prepare for this storm.