Online banking has been upgraded! The way you pay bills, send money, and make external transfers is now even easier. Take a look at these upgraded features here

Skip to Main Content
Online Access

Online Access

BankSouth offers immediate and easy access to your mobile and online banking. You can also apply for and review your ReadyLoan mortgage application.

Learn More

Mortgage

Mortgage

For over ten years, BankSouth has helped thousands of families finance their homes.  We know how daunting this may be, but we take the worry and hassle out of the process.

Learn MoreStart Your Application

Telemarketing Calls for Mortgages: Why They Occur and How to Prevent Them

Oct 5, 2020 Mortgage Speak

Why am I getting calls for mortgage offers?

Occasionally, we hear from customers that they receive unsolicited offers from other lenders after they apply with us. Their first question is always, “Did you sell my information?” The answer is emphatically, “No, BankSouth Mortgage did not sell your information.” Unfortunately, this means a credit bureau, such as Equifax, Experian, Innovis, or Transunion, has sold their information as a lead to another lender. This is called a trigger lead.

What is a trigger lead?

After you apply for a loan, we order a copy of your credit report, which creates an inquiry that is reported to the credit bureaus. This tells the credit bureaus that you are in the market for a loan. The credit bureaus can sell this information to other companies that want to offer you their services. This practice is not against the law.

Companies set criteria for the leads they want to buy. This can include where you live and aspects of your credit profile, such as your credit score, the number of open accounts, and the type of credit accounts you have. Buying this information allows creditors to offer you pre-screened offers for credit. Insurance companies can also buy these leads to make offers to you.

How to prevent these calls?

If you prefer not to receive calls for pre-screened credit and insurance offers, you can opt out by visiting  www.optoutprescreen.com or calling 1-888-5-OPTOUT. You can also add your phone number to the National Do Not Call Registry by visiting www.donotcall.gov or calling 1-888-382-1222. Neither of these actions will take immediate effect, and they will not prevent all telemarketing calls, but they will reduce them.  For both, you will be asked for personal information to process your request. Before providing personal information, make sure you confirm the website is secure or confirm that you have called the correct number.

If you found this article helpful, please follow BankSouth Mortgage on FacebookInstagramLinkedInTwitter, and read our reviews.

Recent Posts

View our latest news and get the latest industry updates on our blog.

The best mortgage experience features equal amounts of digital convenience and personal service that ultimately put you – the homebuyer - at the center of everything. There are many trade-offs to make when buying a home.  Settling for an inefficient,...
The year 2022 started off and running just like 2021. Real estate agents were seeing record numbers during the holidays, and seller expectations were for a quick contract to sell in one day or off-market. For buyers who still had...
Best practices for Making a Confident Decision Whether a first-time, second third, or fourth, a new home purchase is a different experience each time. And each time there will inevitably be outside influences providing their thoughts and tips about “best...